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06

Follow-up Automation

The fortune is in the follow-up. Let automation do it for you.

Stay connected with leads using automated follow-ups across multiple channels.

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More touchpoints per lead
35%Average re-engagement rate
0Leads forgotten after first contact
5+Channels covered automatically

What's included

Everything you get

Multi-channel sequences

Coordinated follow-ups across email, WhatsApp, and SMS so you're present wherever your lead is.

Behaviour-triggered messaging

Messages triggered by specific actions — opened email, visited pricing page, didn't book — not just time.

Personalisation at scale

Every message uses dynamic tokens so it reads like it was written specifically for that lead.

Opt-out management

Unsubscribe links and suppression lists handled automatically to stay compliant.

How it works

The process

01

Map your follow-up gaps

We identify where leads are currently going cold in your pipeline.

02

Write the sequences

High-converting follow-up copy written for each stage of your funnel.

03

Set up triggers

Sequences triggered by CRM stage changes, form submissions, and behavioural signals.

04

Integrate and test

Full end-to-end test with real contacts to confirm deliverability and timing.

05

A/B optimisation

We run A/B tests on subject lines and messages and update based on data monthly.

Right for you?

Who this is built for

Businesses where most sales happen after the first contact

Teams that run out of time to follow up manually

Companies with old CRM leads going cold

Agencies managing follow-up for multiple clients

Questions

Frequently asked

How many follow-ups should I send?

It depends on your sales cycle. We typically build 5–12 touch sequences but calibrate based on your data.

Won't people be annoyed by too many messages?

Not if the messages are relevant and well-spaced. We balance persistence with value so you stay helpful, not spammy.

Can I pause sequences for leads currently in conversations?

Yes. Active conversations automatically pause automation so your team's replies don't get interrupted by bot messages.

What platforms do you use?

ActiveCampaign, HubSpot, GoHighLevel, Klaviyo, Make/n8n, and more depending on your stack.

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Related services

Ready to set up Follow-up Automation?

Tell us about your business and we'll show you exactly how this works for your situation.

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